Terms & Conditions

Terms and conditions

By continuing to use this Website, you are indicating that you accept these Terms & Conditions of Use. If you do not agree to be bound by these Terms & Conditions of Use you should immediately stop using the Website.

Website content

All copyright, trademarks and other intellectual property rights in all materials or content contained in the Website are owned or licensed by us (unless otherwise specified) or are the property of third parties offering goods for sale.  Terms & Conditions quoted here also apply to any of our content displayed on any agreed terms on third party basis.

Copyright

Except as specifically authorised below, you may not do any of the following without obtaining our prior written consent:

Copy, reproduce, distribute, republish, download, display, post, transmit, commercially exploit or create derivative works of any part of the Website. This prohibition applies, but is not limited, to the text, graphics, animations, photographs, pictures, data, images, audio and video clips available from the Website; download, edit, reproduce or use any material and content contained within the Website for the purpose of advertising, promoting, endorsing or implying any connection with you or any third party; utilise any data mining, robots, or similar data gathering/extraction tools to extract (whether once or many times) for re-utilisation, any substantial parts of the Website; or create and/or publish your own database that features substantial parts of this Website (including without limitation prices and product listings).  Please go to our Contact Us page to apply for permission to reproduce the Website or any part of it.

We do not have to accept your order, and in particular, we will not accept your order if:
We do not have the goods in stock/the goods in stock appear to be damaged;
Your payment is not authorised;
There is an error on our Website regarding the price or other details of the goods;
You have cancelled your order in accordance with the instructions below
We will be in contact with you as soon as practicable (by email or by phone) in each of the above circumstances to discuss your options. We reserve the right to refuse any order.

Postage costs – United Kingdom

All jewellery and accessory items (only) posted in the UK are free. All other items including handmade crafts and ornamental will be charged by price depending on the weight and size of the item (please see individual listings for the postage costs). All items in the UK will be sent via recorded tracked and signed to ensure delivery and peace of mind on both sides to ensure delivery.

Postage costs – International

All jewellery and accessories (only) will be charged £10.00 post and packaging on each item ordered and will be sent via royal mail international tracked and signed for to ensure delivery they cover a wide range of countries. When you make a purchase you will pay for each item, once received I will email the delivery charge via paypal to your email address ( please reply within 2 working days for this), once I receive payment for both the item and postage I will email your receipt to you and will let you know when the item has been posted and expected delivery dates etc. For information on which countries are covered please visit  royalmail.com/international further information and enquiries please contact me via email or my contact number listed and i will be happy to assist you.

Returns

There is a non-returnable policy on all items due to the reasons listed. Regarding all information, I all sizes and materials will be stated, if there is something not listed that you would like to enquire about it can be requested but must be before purchase, if you are not sure please ask before you buy any of the items for sale.

Jewellery and hair accessories and all these items cannot be refunded or exchanged due to hygiene reasons.
All items cannot be replaced as all items are ‘one of a kind’ so cannot be replicated and all items are sold as seen.

On any ornamental or household items these cannot be returned due to costs and breakable possibilities, rest assured all of the items for sale will be suitably packaged and secure but we are not responsible for any losses or damages in the post, UK or international.

Privacy policy

This Policy is to inform you about how we collect, use, share, and protect personal information.

By providing information to us (by any means, whether in a store, in correspondence, via our Website or otherwise) you consent to our use of the information you provide in accordance with this Policy. Any reference to our Website includes its e-mail, text, live chat, and other electronic messages. If you do not agree with this Policy or our practices, you may not use our Website. This Policy may change from time to time and is incorporated into our Website Terms of Use . Your continued use of our Website constitutes your acceptance of those changes. We encourage you to review this Policy periodically.

Contact information (such as name, postal address, email address, and mobile or other telephone number); will only be used and secured on the website, no external parties including other business and media platforms will have access to any of our customers details or be shared in any way.

Our optional comments form is private to the website unless you personally wish to share good feedback in writing or share the link to our site to any social media platforms.